Ltwhdigital EU

Analyn L. Alexandre

Google Ads / Digital Marketing Operations Manager

I help business owners streamline their daily operations and scale their online presence so they can focus on growing their business while I handle the rest.

98%
Customer Satisfaction
6+
Years Experience
3
Languages Spoken
Analyn L. Alexandre
Credentials

Certifications

Google-certified across the marketing ecosystem — from Analytics and Search to Video and AI-powered Shopping ads.

What I Do

Online Visibility & E-Commerce Operations

Supporting businesses in strengthening their digital presence and brand awareness while keeping day-to-day operations running seamlessly.

Online Visibility Strategy

Strengthening your digital presence and brand awareness through:

  • Google Marketing Ecosystem (incl. Google Ads management)
  • Meta (Facebook & Instagram) Ads management
  • TikTok account management
  • Social media content planning & posting
  • Content creation support
  • Brand visibility & engagement strategies

Customer Experience Management

Handling inquiries across email, chat, and calls — including returns, refunds, and escalation resolution — with a customer-centric approach that keeps satisfaction high.

Order, Fulfillment & Logistics

Managing order processing, shipment coordination, tracking, returns, and ensuring efficient delivery operations from checkout to doorstep.

Dropshipping & Product Research

  • Find and test winning products through data-driven research
  • Optimize listings, pricing, and creatives for conversions
  • Manage and scale dropshipping operations effectively
  • Coordinate with suppliers & maintain organized inventory

Website Creation & Setup

Assisting with website creation, structure, and optimization to build professional online stores designed to convert visitors into customers.

E-Commerce Operations

End-to-end operations management across Amazon, Walmart, eBay, Shopify, and WooCommerce — so you can focus on growth while the systems run behind the scenes.

Who I Help

I Work Best With

E-commerce store owners who are tired of operational chaos and want a smooth, organized system behind their business.

Dropshipping entrepreneurs ready to move from testing to scaling with solid product research and fulfillment in place.

Brands expanding into Google Shopping and Performance Max who need campaigns managed while operations run seamlessly.

E-commerce businesses that want more than a task-doer — someone who truly cares about their growth and long-term success.

Small business owners juggling too many things and needing a reliable hand to build and manage their online presence.

Schools and educational organizations looking to strengthen their digital footprint and connect with more students online.

My Stack

Tools & Platforms

A trusted toolkit spanning advertising, e-commerce, customer support, and project management.

Google Ecosystem

Google AdsMerchant CenterBusiness Profile Analytics 4 (GA4)Tag ManagerLooker Studio

E-Commerce

ShopifyWooCommerceBigCommerce Product ResearchPricing AnalysisEmail Marketing

Customer Support

ZendeskGmailtawk.toCRM Platforms

Social Media

Meta Business SuiteCanvaTikTokInstagram

Project Management

TrelloAsanaClickUpGoogle Sheets

Communication

SlackZoomGoogle MeetDiscord
My Journey

Experience & Education

E-Commerce Operations Specialist
Multi-Platform Management & Dropshipping Expert

Driving sales growth and managing dropshipping operations across Amazon, Walmart, and eBay with optimized inventory and customer-focused strategies for maximum efficiency.

Sales Representative
Senior Marketing Solutions

Sales representative for a cable and internet company, driving customer acquisition and retention through consultative, needs-based selling.

Customer Service Expert
TELTECH (TELCO Australia)

6 years of dedicated customer service experience, consistently delivering exceptional results and process improvements.

  • High-Volume, High-Quality Support: Achieved a 98% customer satisfaction rating with prompt, personalized responses.
  • B2B Account Management: Managed Australian B2B accounts across Billing, Activation, CSR, and Level-1 Technical Support.
  • Revenue Generation & Retention: Identified upselling and device-upgrade opportunities that boosted satisfaction and account revenue.
Bachelor in Office Administration
Polytechnic University of the Philippines

Foundational education in office administration, operations, and business management.

Expertise

Skills & Proficiencies

🎯 Google Marketing Ecosystem

Google AdsGoogle ShoppingYouTube Ads Google Analytics 4Tag Manager (GTM)Looker Studio Merchant CenterSearch ConsoleBusiness Profile

📊 Strategy & Optimization

Competitor AnalysisKeyword ResearchAudience Research Bid StrategyConversion Rate OptimizationA/B Testing Landing Page AnalysisPerformance AuditsScaling Campaigns

🛠️ Technical Skills

MS OfficeGoogle WorkspaceCanva InfusionsoftAutopilotRingCentral / VoIP ShopifyWixHostingerAppscript

🌟 Soft Skills & Languages

  • Strong Communication & Collaboration
  • Problem-Solving & Critical Thinking
  • Time Management & Organization
  • Customer-Centric Mindset & Attention to Detail
  • Team Leadership & Coordination
  • Languages: English (Fluent) · Portuguese & Spanish (Conversational)
Specializations

How I Deliver Results

Google Ads & Social Media Ads

Google Ads Manager / Social Media Ads

Develop data-driven Google Ads and Social Media Ads campaigns to boost ROI. Let me run a free website and Google Ads audit. Book now!

Book a Free Audit
Customer Service

Customer Service

Delivering exceptional support, resolving issues efficiently, and ensuring customer satisfaction through clear communication and problem-solving skills.

Let's Talk
E-Commerce Operations

E-Commerce & Dropshipping

Driving sales growth and managing dropshipping with optimized operations, inventory, and customer-focused strategies for maximum efficiency.

Get Started
Kind Words

Testimonials

★★★★★

We are glad to have worked with her. She's intelligent and kind, and she can balance multiple responsibilities at once. Any organisation would be lucky to have her.

Svarnim Industries Regular Client
★★★★★

It's been a privilege to collaborate with her over the years. She combines sharp intellect with a warm demeanor and excels at managing diverse tasks seamlessly. She's a true asset to any team.

Samira Habib Department Head

Ready to scale your online presence?

Let me run a free website and Google Ads audit, so you can focus on growing your business while I handle the rest.

Call me Now for Free Website Audit
Get in Touch

Reach Out Now!

Have a project in mind or need a reliable hand with your operations and online presence? Let's connect and talk about how I can help.

Analyn L. Alexandre
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